Technology has transformed and enhanced the learning experience at Faulkner University. Our Wi-Fi equipped campus makes learning available anywhere on campus, 24/7, and we also provide modern computer labs for students. Faulkner was a pioneer in introducing iPads to students in our traditional undergraduate program and now has a growing online degree program. We are committed to providing our students, faculty and staff with the best technology to support our higher education mission.

This section of the website will provide help with the following:

  • Faulkner email for students and employees
  • Instructions on how to connect to the Faulkner network and to Wi-Fi
  • Support for use of Blackboard
  • Answers about Faulkner’s innovative iPad program for traditional undergraduate students


Need help with technology questions?

You will find many of your questions answered in this Technology Services section of the website, so please explore here first, but when help is needed, here are the folks who can help.


Help Desk

Faulkner’s IT services are provided by EFC Systems, which maintains an office on the main campus. Students and employees may contact the IT Help Desk as follows:

Telephone: (334) 386-7171
Email: helpdesk@faulkner.edu
Walk-in: Rotunda 106

Hours of operation for the Help Desk:

Monday-Friday 7:00 a.m. – 5:00 p.m.
(Closed on all major federal holidays)


iPad Inquiries

The university’s Instructional Technology Support staff is available to provide support to faculty and students in the use of the iPad and other instructional technology within the learning environment. Please visit Room 201A in the Rotunda, email iPadHelp@faulkner.edu or call 334-386-7396.



Blackboard Support is now available 24/7! For assistance, please visit faulkner.edusupportcenter.com or call 833-736-8516.