Faulkner University

Utility Emergencies

Many times, problems with the utilities will not be an emergency. To report a non-emergency utility problem on Faulkner's Montgomery campus, call (334) 386-7280.

Extended campuses should contact their Center Director to report a non-emergency utility issue. However, if it is an emergency, call 911 and notify Campus Security at (334) 386-7250 and the Center Director at extended campuses.

Under no circumstances are you supposed to turn utilities back on once they have been turned off (even if you are the one who turned it off). Leave that for the utility workers.

Gas Leak

  • If you smell gas or see a gas leak, leave the area and warn others as you leave.
  • Call 911 from a safe location. Tell the dispatcher where you are and what the emergency is.
  • Notify Campus Security at (334) 386-7250 and the Center Director at extended campuses.
  • Do NOT attempt to correct the leak or problem unless you are qualified to do so.
  • Provide assistance to others in your immediate area who may be unfamiliar with the area or evacuation routes.
  • Remain outside until emergency personnel tell you it is safe to enter the building.

Power Lines

  • Call 911 to report the location of downed wires.
  • Notify Campus Security at (334) 386-7250 and the Center Director at extended campuses.
  • Treat any downed wire as if it is energized.
  • Telephone or cable television wires that are touching a power line could become energized and should also be avoided.
  • Stay clear of areas where there is a lot of debris or downed trees, as they may conceal energized lines.

Non-Emergency Water Leak and Power Failure

  • Report non-emergency water leaks and power failures to National at (334) 386-7280 and notify Campus Security at (334) 386-7250 and the Center Director at extended campuses.
  • Shut down and protect critical equipment, if safe to do so.
  • If you are in a dark area, proceed cautiously to an area that has emergency lights.

Strange Odors

If you detect a strange odor, take the following actions immediately:

  • Evacuate the immediate area.
  • Turn off all air conditioners and heaters when leaving, if it is safe to do so.
  • From a safe location, call (334) 386-7280 and report the odor and then notify Campus Security at (334) 386-7250 and the Center Director at extended campuses. Be as specific as possible about the nature of the odor:
    • When was it first noticed?
    • Is it recognizable?
    • Is the cause known?
  • Remain outside until told it is safe to re-enter the building.
  • If additional assistance is needed, notify the proper departments.
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