Parents FAQs

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What is it like to be a student at Faulkner University?

Students often describe life at Faulkner University as “like a big family.” We take seriously our mission statement, which describes Faulkner as “a caring Christian environment where every individual matters every day.” Our small campus, Christian faculty and staff, and on-campus housing, dining and recreational opportunities help create a nurturing atmosphere on campus that is different from most other universities. Spiritual growth is emphasized through daily chapel, Bible classes, devotionals in residence halls and opportunities for community service.

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How safe is the campus?

The safety of our students and employees is a top priority. The Campus Security Department patrols the university’s main campus in Montgomery 24 hours a day, seven days a week. The university also maintains an alert system to notify students and employees via text message and email in the event of a campus emergency. Parents may also sign up to receive these alerts at https://faulkner.bbcportal.com.

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Do students need a car on campus?

Students are welcome to bring a vehicle to campus, but students who live on campus can manage well without one. Our campus has a variety of dining and recreation options. As for church, the University Church of Christ is adjacent to campus, and some students carpool to other church locations. In addition, a variety of restaurants and stores are located within walking distance. For those who bring cars to campus, please note that motor vehicles must be registered with Campus Security and receive a university parking decal.

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What are the biggest adjustments for students during their first year at college?

For most students, going away to college is their first time to live away from home. While this is an exciting time of life, it’s also challenging for some students as they learn to cope with the realities of living “on their own.”  It is normal for students to experience moments of homesickness and anxiety.  Living in a residence hall, often with roommates they did not know before coming to campus, is another adjustment. Adjusting to the rigors of college-level academic work is difficult for some students. We talk about all of these issues and how to cope with them during freshman students’ first week on campus in a program called First Year Experience. Supervisors and mentors in our residence halls are trained to deal with students who are having adjustment problems, in addition to counselors at the University Counseling Center. Despite these adjustments, most new students do fine at Faulkner and benefit from the opportunities for personal, academic and spiritual growth.

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How often should students travel home for weekends?

Living together in community is an important part of the overall experience at Faulkner; it isn’t just about attending class. We think it’s important for students to remain on campus on most weekends, especially during their freshman year. In fact, we discourage students from going home too frequently during their first month in school.

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How do I help my homesick student?

Feeling homesick is normal, especially for freshmen. You can help your student cope with homesickness and have a successful experience at college. Here are some tips:

1. Offer to come visit your student on campus, rather than inviting him or her home for a weekend. This will give you a chance to get to know their friends and environment.

2. Limit the number of weekends your student comes home. It is best for new students to spend weekends on campus and learn to adjust to their new surroundings.

3. Encourage your student to get involved in campus activities, from clubs to intramural sports.

4. Encourage your student to find a church home in Montgomery. We strongly believe that every student should join and get involved in a local church while away at college.

5. Doing special acts of kindness for your student, such as sending homemade cookies or arranging Skype video calls, can be a good way to stay in touch and show you care, but don’t overdo it. Just like when young adults get married, students who leave home for college need to have a clearly defined sense of separation in order to succeed in their new life. Too many reminders of home can disrupt this adjustment.

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What should I do if my student is struggling academically?

We want every student to succeed. The university’s Student Success Office provides academic support for all students. Available assistance includes tutoring, help with test-taking skills, academic advising and writing assistance. Please encourage your student to seek help as quickly as possible if he or she is struggling in the classroom.

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What assistance is available for students with disabilities?

Faulkner University is committed to creating an inclusive environment. Our Project Key is designed to help students with disabilities to be full participants in the campus community. Project Key promotes academic program access, academic support and counseling services that are tailored to the unique needs of students with disabilities. Project Key serves the following categories of disabilities:

• Learning disabilities

• Attention deficit/hyperactive disorders

• Psychological disabilities

• Mobility disabilities

• Chronic health disorders

• Low vision or blindness

• Deaf or hard of hearing

For more information, contact Heidi Guy, director of Disability Services.

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What happens when students get sick?

A Registered Nurse (RN) is available for students through the university’s Health Center, located in the Tine Davis Gym. The Health Center provides assistance with basic care including colds, flu, minor cuts and minor sprains.  Faulkner’s location in an urban area means quality healthcare is available nearby at clinics and hospitals. Students are encouraged to identify local healthcare providers in Montgomery in case other medical needs arise.

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Can my student get a job while in college?

Many students do work while in college, either on campus or nearby. Faulkner participates in the federal work-study program, which provides for part-time jobs on campus for qualified students. Many students also work on campus in dining services and other departments. Off-campus, Faulkner students often find part-time employment at restaurants, retail stores and local churches.

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What is the mailing address for my student?

Students are assigned a mailbox number on campus when they first register for classes. Students are encouraged to check their mailboxes frequently. Mailboxes are conveniently located in the Student Commons (J.L. Perry Building), home to the cafeteria and bookstore. Please use the student’s mailbox number and the following address when sending mail to campus:

Student’s name

Faulkner University Box ____

5345 Atlanta Highway

Montgomery, AL 36109-3390

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Does my student need a computer?

All new undergraduate students in the traditional program receive an Apple iPad tablet when they first enroll at Faulkner. These iPads come loaded with educational “apps” that will help your student keep up with class assignments and do online research. Students are welcome to bring their own computers on campus, but with the iPad program and access to computer labs on campus, an additional computer is not necessary for most students. Whether using their iPad or computer, it is good to know the campus is Wi-Fi friendly.

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What do students need to bring when moving into a dorm room?

Students are asked to bring twin XL bedding, toiletries, school supplies, rugs (for room and bathroom), shower curtain, trashcans, outlet strips, cleaning supplies, linens (sheets/towels) and toilet paper. They may wish to coordinate with their roommate for more expensive items like a television, mini refrigerator and microwave oven.

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What are the meal plan options?

Students who live in a residence hall are required to purchase a meal plan, but other students are welcome to buy one too. Meal plans may be used for meals in the J.L. Perry Cafeteria and in the Grille. All traditional students also receive Eagle Bucks each semester, which may be used in the Cafeteria, the Grille or Café Siena. Additional Eagle Bucks may be purchased in the business office. For more details about meal plans, visit the dining page.

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What are my student’s privacy rights?

The Family Educational Rights and Privacy Act (FERPA) provides students with certain rights with respect to their grades and other educational records. By law, we are only allowed to disclose financial aid information to the student unless he or she completes a release form authorizing us to share information with parents or other people. The release form (link) is available on the Faulkner website. Similarly, federal government regulations protect the privacy of students’ health care information under the Health Insurance Portability and Accountability Act, or HIPAA. Federal law prohibits us from disclosing a student’s health history, symptoms, test results, diagnoses, treatment, and claims and payment history to anyone other than the student.

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