Faulkner University offices will have a new phone system installed on Sept. 24. The university will be without voicemail until then.

Parents FAQs

Click a question below to view the answer.

What is it like to be a student at Faulkner University?

Students often describe life at Faulkner University as “like a big family.” We take seriously our mission statement, which describes Faulkner as “a caring Christian environment where every individual matters every day.” Our small campus, Christian faculty and staff, and on-campus housing, dining and recreational opportunities help create a nurturing atmosphere on campus that is different from most other universities. Spiritual growth is emphasized through daily chapel, Bible classes, devotionals in residence halls and opportunities for community service.

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How safe is the campus?

The safety of our students and employees is a top priority. The Campus Safety and Police Department patrols the university’s main campus in Montgomery 24 hours a day, seven days a week.  The Department provides programs, services and activities for the safety and security of Faulkner University facilities, faculty, students, administration and staff. It also serves to prevent and detect crime, conduct law enforcement operations and investigations, supervise emergency response procedures, maintain an effective parking and traffic system and be of general service to the University community. The Campus Safety and Police Department office is located on the Montgomery campus in the Harris Apartment Complex room 6103.
Faulkner University hereby adopts all state laws, county codes, and municipal ordinances and may enforce the same upon property owned and operated by Faulkner University.

The university also maintains an alert system to notify students and employees via text message and email in the event of a campus emergency. Students with a valid Faulkner email may also sign up parents/guardians to receive these alerts at Eagle Alert.

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Do students need a car on campus?

Students are welcome to bring a vehicle to campus, but students who live on campus can manage well without one. Our campus has a variety of dining and recreation options. As for church, the University Church of Christ is adjacent to campus, and some students carpool to other church locations. In addition, a variety of restaurants and stores are located within walking distance. For those who bring cars to campus, please note that motor vehicles must be registered with Campus Safety and receive a university parking decal.

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What are the biggest adjustments for students during their first year at college?

For most students, going away to college is their first time to live away from home. While this is an exciting time of life, it’s also challenging for some students as they learn to cope with the realities of living “on their own.”  It is normal for students to experience moments of homesickness and anxiety.  Living in a residence hall, often with roommates they did not know before coming to campus, is another adjustment. Adjusting to the rigors of college-level academic work is difficult for some students. We talk about all of these issues and how to cope with them during freshman students’ first week on campus in a program called First Year Experience. Supervisors and mentors in our residence halls are trained to deal with students who are having adjustment problems, in addition to counselors at the University Counseling Center. Despite these adjustments, most new students do fine at Faulkner and benefit from the opportunities for personal, academic and spiritual growth.

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How often should students travel home for weekends?

Living together in community is an important part of the overall experience at Faulkner; it isn’t just about attending class. We think it’s important for students to remain on campus on most weekends, especially during their freshman year. In fact, we discourage students from going home too frequently during their first month in school.

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How do I help my homesick student?

Feeling homesick is normal, especially for freshmen. You can help your student cope with homesickness and have a successful experience at college. Here are some tips:

1. Offer to come visit your student on campus, rather than inviting him or her home for a weekend. This will give you a chance to get to know their friends and environment.

2. Limit the number of weekends your student comes home. It is best for new students to spend weekends on campus and learn to adjust to their new surroundings.

3. Encourage your student to get involved in campus activities, from clubs to intramural sports.

4. Encourage your student to find a church home in Montgomery. We strongly believe that every student should join and get involved in a local church while away at college.

5. Doing special acts of kindness for your student, such as sending homemade cookies or arranging Face Time or video calls, can be a good way to stay in touch and show you care, but don’t overdo it. Just like when young adults get married, students who leave home for college need to have a clearly defined sense of separation in order to succeed in their new life. Too many reminders of home can disrupt this adjustment.

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What should I do if my student is struggling academically?

We want every student to succeed. The university’s Student Success Office provides academic support for all students. Available assistance includes tutoring, help with test-taking skills, academic advising and writing assistance. Please encourage your student to seek help as quickly as possible if he or she is struggling in the classroom.

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What assistance is available for students with disabilities?

Faulkner University is committed to creating an inclusive environment. Our Center for Disability Services: Project Key is designed to help students with disabilities to be full participants in the campus community. The Center for Disability Services promotes academic program access, academic support and counseling services that are tailored to the unique needs of students with disabilities. The Center serves the following categories of disabilities:

• Learning disabilities

• Attention deficit/hyperactive disorders

• Psychological disabilities

• Mobility disabilities

• Chronic health disorders

• Low vision or blindness

• Deaf or hard of hearing

For more information, contact Heidi Guy, director of Disability Services.

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What happens when students get sick?

A Registered Nurse (RN) is available for students through the university’s Health Center, located in the Tine Davis Gym. The Health Center provides assistance with basic care including colds, flu, minor cuts and minor sprains.  Faulkner’s location in an urban area means quality healthcare is available nearby at clinics and hospitals. Students are encouraged to identify local healthcare providers in Montgomery in case other medical needs arise.

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Can my student get a job while in college?

Many students do work while in college, either on campus or nearby. Faulkner participates in the federal work-study program, which provides for part-time jobs on campus for qualified students. Many students also work on campus in dining services and other departments. Off-campus, Faulkner students often find part-time employment at restaurants, retail stores and local churches.

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What is the mailing address for my student?

Students who reside in campus housing are assigned a mailbox on campus when they first register for classes. Students are encouraged to check their mailboxes frequently. Mailboxes are conveniently located in the Student Commons (J.L. Perry Building), home to the cafeteria and the campus store. Packages are also delivered to the Eagle Mail and Printing Service Office.  Students and campus offices will be alerted by email when there is a package or delivery so checking email is also important.

The Eagle Mail and Printing Services are open Monday through Friday 8 a.m. to  5 p.m. Click here for additional information.

Please use the student’s full name and the following address when sending mail to campus:

Student’s full name
Faulkner University
5345 Atlanta Highway
Montgomery, AL 36109-3390

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Does my student need a computer?

Students will need use of a computer. The campus does have a few places that have public computers but for ease of work we highly suggest a personal computer for each student. Computer brand and software applications are a personal decision.

All new undergraduates will need access to their Faulkner email and be required to submit papers and homework electronically so having a personal computer is very helpful and convenient as students accomplish research, write papers and communicate with faculty via email.

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What do students need to bring when moving into a dorm room?

Students are asked to bring twin XL bedding, toiletries, school supplies, rugs (for room and bathroom), shower curtain, trashcans, outlet strips, cleaning supplies, linens (sheets/towels) and toilet paper. They may wish to coordinate with their roommate for more expensive items like a television, mini refrigerator and microwave oven.

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What are the meal plan options?

Students who live in a residence hall are required to purchase a meal plan, but other commuting students are welcome to buy meals plans as well.

Meal plans may be used for meals in the J.L. Perry Cafeteria and in the Grille. All traditional students also receive Eagle Bucks each semester, which may be used in the Cafeteria, the Grille or Café Siena. Additional Eagle Bucks may be purchased in the business office or online here. For more details about meal plans, visit the CMS dining page or for pricing visit tuition and fees page.

To add or change a meal plan please contact studentlife@faulkner.edu or call 334-386-7184.

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What are my student’s privacy rights?

The Family Educational Rights and Privacy Act (FERPA) provides students with certain rights with respect to their grades and other educational records. By law, we are only allowed to disclose financial aid information to the student unless he or she completes a release form authorizing us to share information with parents or other people. The release form (link) is available on the Faulkner website. Similarly, federal government regulations protect the privacy of students’ health care information under the Health Insurance Portability and Accountability Act, or HIPAA. Federal law prohibits us from disclosing a student’s health history, symptoms, test results, diagnoses, treatment, and claims and payment history to anyone other than the student.

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