IT Services For
On-Campus Students

Computer Access
Faulkner University students living in a dorm have several ways of using computer and web-based services. Access is available 24 hours, 7 days a week, and offered via the following methods:
  1. Dorm Lab - Logging into a dorm PC will enable you to use network resources including email, Internet, printing, and document storage. To use the Faulkner network, you must fill-out and sign the Computer Usage Form and request an account and password.
  2. Personal Computer Dial-up Connection- for Internet service only, you may plug your personal PC's modem into the room's telephone jack to dial your Internet Service Provider. You will receive, however, a Faulkner email account that you are required to check and maintain.
  3. Personal Computer Cable Connection - for Internet service only, you may contact Charter Communications for installation of a cable modem for high-speed Internet access in the Dorms. You will, however, still need a Faulkner email account that you are required to check and maintain.
  4. Wireless - Students with a wireless desktop or laptop computer may connect to the wireless network at many locations across campus, including the dorms. If your computer is wireless enabled you can simply start your web browser, it will point to the wireless network login page where you will login using your student account and your chosen password. (Please see instructions on account setup below)
Option 2 and 3 only allow Internet service via your ISP; you are not "logged-in" to the Faulkner network.
Email Accounts
*All Faulkner students are given an email account that will store up to 15MB. Students are responsible for checking and maintaining their mailbox on a regular basis. You will receive an email warning when you near the mailbox size limit. All emails that are in the following folders for more than 14 days will automatically delete: Sent Items, Deleted Items. If you are off-campus, please use Outlook Web Access at the following address:
mail.faulkner.edu/exchange (without www)
*To setup your account please go to www.faulkner.edu/account and follow the instructions. You may also reset your password at this same location.
At the Network Password screen, enter the following information:

User Name: 6-digit Student ID; Password: Specified on Computer Usage Form

* You will also log onto any Faulkner network PC using the above process.
Grades and Account Information
Grades will not be mailed. To check grades or account information, go the following site: students.faulkner.edu (without www)
After clicking on Grades, please follow the directions listed on the web page. Grades issued will be posted to the web site the following day by noon.
Games
There are time restrictions on Internet gaming, as defined by Faulkner University. They are as follows:
  • Monday - Friday: 7am - 10pm (Access denied)
  • Saturday: 7am - 6pm (Access denied)
  • Sunday: No restrictions
You may use campus network PCs to download games and programs, but when the PC is re-started, the programs are automatically removed. This does not apply to your personal PC.
Server Space
Please remember to store your school-related files on the Student Server. Floppy disks are permitted, but storing on the server will assure a safe location. The drive letter assigned to the Student Server is H:\, followed by your Student ID Number, and will be visible when you save a file. Please do not store MP3, WAV, WMA, or any copyrighted files on the server. Please refer to the Statement of Ethics for more information.
Supplies
Students are responsible for supplying their own paper in the dorm printers. The dorm parent is responsible for toner in the dorm labs. If you need paper or toner in the lab printers, please contact the Lab Directors for Lab PCs.
Help
If you require assistance, please email helpdesk@faulkner.edu, or dial extension 7171 (on campus). Our office is located in room 106 of the Rotunda. Our hours are 7am-5:30pm, Monday through Friday.
At this time, EFC is not permitted to work on students' personal computers, or enter students' dorm rooms or apartments to work on personal PCs. However, if you have trouble accessing wireless in the dorms please contact EFC.
If you are living in the Harrison Apartments and would like Faulkner network access, we will provide instructions on how to configure your personal PC. Alternatively, you may bring your PC (with network card installed) to the EFC office and we will configure your PC to connect to the network. If you have XP Home Edition, you will only be able to access Faulkner's Internet Service only. Network access is not available with XP Home.